We have an exciting opportunity for a full time office based administrator within our Locksmith division in Whiteley. We are looking for a positive person who is highly motivated and customer focused passionate about delivering a high standard of work. Supporting the head of Locksmith departments

The position will attract a competitive salary based on experience and training will be provided.

Apply through Indeed or call our head office on 01489 566100 and ask for Matt Wick for more details.

The position involves providing outstanding customer service and attention to detail.

The role consists of:

- Monitoring emails and reacting to inbound enquires.

- Booking Locksmith appointments

- Engaging in a professional manner with our customers

- Capturing details from customers and engineers and inputting the information accurately into our systems

- Ensure all communication is written or spoken in a friendly manner to ensure our customers understand

- Taking calls and assisting our communicating with our field engineers.

- Arranging correct parts for jobs

- Assisting with the preparation and forwarding or Quoted works

- Simple Costing of completed works and invoicing

This role is based at our head office in Whiteley working the hours of 08:30am until 17:00PM.

- Essential skills required:

- Good customer service skills

- Literate in spoken and written English

- Keen eye for detail

- Good understanding of Microsoft Office, Word and Excel

- Good time keeping

Job Type: Full-time

Salary: From £10.42 per hour

Benefits:

• Casual dress

• Free parking

• On-site parking

Schedule:

• Monday to Friday

• No weekends

Work Location: In person